Support

Support

Questions, feedback, or something not working as expected — here's how to reach us.

Contact us

For bug reports, feature requests, or general questions about DenguCare, email:

📧 kulathungaspdl@gmail.com

When reporting a bug, it helps to include your device model, OS version, and the steps that led to the issue.

Frequently asked questions

Is my data backed up anywhere?

No. DenguCare stores everything locally on your device only — there's no cloud backup at the moment.

I uninstalled the app and lost my records — can I get them back?

Unfortunately no. Since there's no server copy, uninstalling or clearing app storage permanently removes your data. See Data Deletion for details.

Does DenguCare diagnose dengue or tell me if I need a hospital?

No. It's a record-keeping and reminder tool, not a diagnostic tool. Always consult a healthcare professional, and seek emergency care for severe symptoms.

Can I move my data to a new phone?

There's currently no built-in transfer or export feature — this is something we may add in a future update.

Where can I read about what data the app collects?

See the full Privacy Policy.